— legal / privacy

Privacy Policy.

Last updated: 22 May 2026

Felix Tech Limited ("FelixTech", "we", "our") respects your privacy. This policy explains what we collect, how we use it, and your rights under the Kenya Data Protection Act (2019) and the GDPR where it applies.

What we collect

Contact-form submissions: name, email, phone, message, and any project details you share.

Newsletter subscriptions: email and confirmation status.

Anonymous analytics via Plausible (only if you accept analytics cookies): page views, country, device class. No personal identifiers, no cross-site tracking.

Project-specific data agreed in writing per Statement of Work.

How we use it

To respond to your enquiry, deliver services we've agreed on, improve the site, and send the newsletter you opted into. We never sell your data. We do not share it with third parties except where strictly required for operations (hosting provider, email delivery provider).

Cookies

See our Cookie Policy for details. Essential cookies keep the site working; analytics cookies only run if you accept them via the consent banner.

Your rights

You can request access, correction, deletion, or export of your data at any time. Email privacy@felixtechltd.com. We respond within 14 days.

Retention

Contact-form messages: 2 years. Newsletter subscriptions: until you unsubscribe. Project data: per the Statement of Work and applicable tax records (typically 7 years for invoicing data under Kenyan tax law).

Security

Data is encrypted in transit (TLS 1.3) and at rest on managed hosting. Access is restricted to authorised personnel only. We run a quarterly access review and a written incident-response plan.

Contact

Questions about this policy: privacy@felixtechltd.com.